1. Who we are
This Privacy Policy applies to the online store operated as TrustyCommerce (the “Store”, “we”, “us”). When you visit our website, add products to your cart, or place an order, you agree to the practices described here.
2. Information we collect
We only collect what we need to show products and complete your order:
- Order details you submit at checkout: name, phone number, and country calling code.
- Order contents such as product names, quantities, and prices at the time of purchase.
- Cart data stored on your device (for example in your browser) so your bag is not lost when you leave the page.
- Technical data that your browser sends automatically, such as device type or pages visited, used to keep the shop working and secure.
- Messages you send us if you contact us by email, phone, or WhatsApp.
We do not ask storefront visitors to create an account. We do not collect payment card numbers on this website. Payment, if required, is arranged with you after the order is received.
3. How we use your information
- To process, confirm, and fulfill your order.
- To contact you about stock, delivery, or order status using the phone number you provided.
- To send your order through WhatsApp when you choose WhatsApp checkout.
- To improve product listings, pricing, and the shopping experience.
- To prevent fraud, abuse, or technical issues.
We do not sell your personal information to third parties.
4. Sharing your information
We may share order information only with:
- People on our team who need it to pack, ship, or support your order.
- Service providers that host this website, store order records, or send messages (for example hosting, database, or WhatsApp).
- Authorities if we are required to do so by law.
5. Cookies and local storage
The Store uses essential browser storage so your cart, preferences, and basic site functions work. These are not used to run advertising profiles. You can clear stored data in your browser settings; doing so may empty your cart.
6. How long we keep data
Order records (name, phone, products, and totals) are kept as long as needed to fulfill the order, handle returns or disputes, and meet legal or accounting requirements. Cart data stays on your device until you clear it.
7. Your choices
You may ask us to:
- Confirm what order information we hold about you.
- Correct inaccurate contact details.
- Delete order data when we are no longer required to keep it.
To make a request, contact us using the email or phone number shown on this page.
8. Children’s privacy
The Store is intended for customers who can legally place an order. We do not knowingly collect personal information from children. If you believe a child has submitted an order, please contact us so we can remove the information where appropriate.
9. Changes
We may update this Privacy Policy when our shop or the law changes. The “Last updated” date at the top of this page will change when we do. Continued use of the Store after an update means you accept the revised policy.
10. Contact
For privacy questions related to TrustyCommerce, use the contact options on this page. Phone: +96112345678.
You can also read our Terms of Service.